Carla necklace

• Benefit from the best prices: as a 100% online business, we can offer you low prices all year round!

• 100% secure payments. All payments processed on our site, even those made by credit card, are made via Paypal's online payment platform, which guarantees you maximum security on your purchases.

• We aim to prepare and dispatch your jewelry  within 48 hours*: thanks to our dedicated team who work hard to offer you the best service!

• Satisfied or refunded: you have 14 days to change your mind! Check our our exchange and refund page for more information.

• A problem? Our team is always waiting and responds to your e-mails within 24 hours!

Update July 1, 2021: 

European Union VAT reform July 1: to make your life easier and avoid unpleasant surprises, Majolie bears the additional VAT and customs costs relating to EU reform.

Majolie partners with FedEx Priority to deliver your order as soon as possible and at a reduced price! The usual delivery time is between 2 - 4 working days

For FREE DELIVERY spend more than €60 on your order (after reductions or discounts.) 

All of our packages are shipped via FedEx Priority Registered Shipping or Standard Delivery via K-packet. We usually ship parcels within 24 hours* (within one working day) after receipt of payment. Please allow us up to 5 working days to dispatch 925 silver jewelry and stone jewelry. After sending your package, you will automatically receive an email with your tracking number.

More information regarding shipping and delivery can be found here. 

We work diligently to ensure that all of our products have accurate and detailed descriptions, with high-quality images of the real product. 

SATISFIED OR REFUNDED
We're sure you'll love your jewelry, but if there is something wrong and you'd like an exchange, please contact us. within 14 days of reciveing of your order. We will then provide you with a return address to which you can send your item back via tracked delivery.
Our "Satisfied or refunded" guarantee only applies to jewelery that is still in its original condition at the time of return. An item that shows ANY signs of wear - although returned - will not be refunded.

All products on sale or purchased via any other promotional offer are final purchases, and cannot be exchanged or refunded. For hygienic reasons, earrings cannot be returned if they have already been worn.

A problem with your jewelry?
If you notice a manufacturing defect, please send us a email within 48 hours of receiving your order. If you have any questions regarding returns or exchanges, contact us by email at team@merci-majolie.com with the subject of "Returns" or "Exchange" followed by your order number.